Welcome
Community Services for Independence North West is a nonprofit charitable organization serving people with disabilities and seniors in Northwestern Ontario. We are community based, and all our funds stay in the region. We adapt our communication to each person’s disability and needs.
CSINW was formed in April 2018 through the merger of HAGI and Northwestern Independent Living Services (NILS).
Independent living services
Our mandate is to provide quality services that empower people with physical disabilities to live safely and independently in the community and to make their own lifestyle choices.
- Attendant services
- Supportive housing
- Assisted living for seniors
- Help using community resources and health services
- Recreational programs and support for maintaining health
More than 225 staff members, supported by volunteers, serve over 200 people across Northwestern Ontario, from Thunder Bay to Kenora, Fort Frances, Sioux Lookout and Red Lake.
Customer Service Standard documents are available on request. Call (807) 622-7469 or email info@csinw.ca.
Land acknowledgement
Community Services for Independence North West (CSINW) respectfully acknowledges that our offices are situated on the ancestral lands of the Anishinaabe people, specifically the territory of the Fort William First Nation, signatory to the Robinson Superior Treaty of 1850. Our services also extend across other traditional lands and Treaty Territories of First Nation, Métis, and Inuit Peoples. We are privileged to walk alongside families, many of whom have always called this land home. Our work is rooted in relationship, community and care—values that have guided Indigenous communities for generations.

